Frequently Asked Questions
Everything you need to know about our premium stainless steel lifestyle products.
What makes Arttd’inox products unique?
Arttd’inox is a pioneer in luxury stainless steel, blending contemporary design with high-grade 304/430 stainless steel. Our products are rust-resistant, food-safe, and crafted by expert artisans to ensure a balance of aesthetics and lifelong durability.
How should I care for my stainless steel homeware?
To maintain the mirror or matte finish, we recommend using a soft sponge and mild detergent. Avoid using steel wool or abrasive scrubbers. For stubborn water spots, a solution of vinegar and water can restore the original shine.
What is your shipping and delivery timeline?
We typically process orders within 2-3 business days. Depending on your location, delivery usually takes 5-7 business days. You will receive a tracking link via email as soon as your order is dispatched.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery timelines vary based on the destination country. Please contact our support team for a custom shipping quote for global orders.
What is your return and exchange policy?
We accept returns within 7 days of delivery for items that are damaged or defective. The product must be unused and in its original packaging. Please reach out to our customer care team to initiate a return request.
Are Arttd’inox products safe for food storage?
Yes, all our kitchenware and tableware are made from high-quality, non-reactive stainless steel that is 100% BPA-free and toxin-free, ensuring your food stays fresh and uncontaminated.